Questions
What Ghostifier can see, what it does for you, and what it leaves alone. The long answers on data are on how we handle your data.
Your email and your data
Can Ghostifier read my emails?
It can't open your messages or attachments. It sees only the sender, subject line and date of each email, plus any unsubscribe link in the header. That's enough to recognize the companies.
What does Ghostifier keep?
A list of the companies it found and a few dates, like when they last emailed you. Once requests go out, it also keeps each letter and the replies companies send back, encrypted so only you can read them, until 30 days after a request finishes. You can delete them sooner. It doesn't store your emails. Everything it holds is visible in Settings, and you can delete it all in one step.
Does Ghostifier sell or share my information?
No. It uses your information only to find companies and send your requests, and never for advertising.
What it does for you
Does it send anything without my say-so?
No. After the first scan you see every company and what Ghostifier plans to do about it, and nothing goes out until you say go. You can also approve each company yourself. After that, new companies follow the settings you chose, and the default asks you before anything is deleted.
Who contacts the companies?
Ghostifier does, from its own address, on your behalf. You give Ghostifier written permission once, when you pick a plan.
Will companies email me directly?
Often, yes, especially for deletions. Many companies write to the address on your account to check that a request is really yours. Some ask you to reply, and some send a link to finish it yourself, like an account's delete button. It's common and it doesn't mean anything went wrong. Ghostifier sees that an email like that arrived and shows it in Needs you, but it can't read your email or answer from your address. Open it, do what it says, then mark it done.
What if a company ignores the request?
Ghostifier tracks the deadline the law gives them where your state has one. If they miss it, Ghostifier follows up once and shows you where you can report it.
Does Ghostifier contact data brokers?
Yes, on Cleanup and Autopilot. Data brokers collect and sell information about people who never emailed them, so Ghostifier asks the ones registered in California to delete yours, using the same name, email address and state as every other request. It doesn't look you up on people-search sites like Spokeo or BeenVerified, and many of those want a web form, so they aren't included yet.
What it leaves alone
Will it delete my Spotify or Discord account?
No. Ghostifier never deletes household names like Google, Spotify and Discord. It can still unsubscribe you from their marketing and ask them to stop selling your data, as your settings say.
Will it contact my bank, my doctor or my employer?
It never asks banks, insurers, doctors, government offices, schools or employers to delete your records, because you need those records and the law usually lets them keep them. It can still ask them to stop selling your data, and with the default settings it checks with you first. It also never asks to delete a password manager, an authenticator, your email or file storage, a domain or hosting account, a crypto exchange or an identity service, because losing one can lock you out of everything else.
How does it tell which accounts I use?
It reads who emailed you and when, never what the email says. A receipt, an order, a bill or a security email in the last year counts as using the account, and Ghostifier never deletes it. Streaming, games, social, delivery and software companies, and other well-known ones, are never deleted without asking you first.
What if it gets one wrong?
A deletion set to happen on its own waits 48 hours by default, and you can cancel it from Activity. A deletion you set to ask waits for your yes. Once a request has gone out it can't be recalled, which is why the default asks first.